Staying with it
For as long as it is useful to you, and no longer. Support is a service, not a hostage arrangement.
AI systems drift. Usage patterns shift, source data changes shape, and a model update can quietly move behaviour that nobody was watching. Ongoing support means we run the evaluation suite on a schedule, watch cost and latency, and tell you when something has moved before your users do.
You own everything we build — the code, the infrastructure, the documentation. There is no dependency on us by design. If you want to take support in-house at month four, that is a successful outcome, and we will help you get there.
What you get
- Scheduled evaluation runs with regression alerting
- Cost and latency monitoring with monthly written review
- Model and dependency upgrade testing before you adopt them
- Named senior contact, not a ticket queue
- Exit plan on request, with knowledge transfer
Call us when
- Something is live and nobody is watching whether it still works
- Costs are moving and no one can attribute the change
- Your team wants to own it but needs a bridge to get there
Talk to us about staying with it
Describe the situation in a paragraph. We will reply with what we would look at first and what it would cost to find out.